What is this Privacy Policy for?

This privacy policy is for this website www.santaradio.co.uk and served by Santa Radio and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information http://www.google.com/privacy.html .

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 2018. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 2018. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 2018 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Santa Radio on Twitter or Santa Radio on Facebook.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts may send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Use of your email addresses

We ask for your email on the apps and website before contacting Santa and Santa Radio to reduce the amount of spam we receive. Submitting a name through the Santa Message App requires an email address. As do the apps that allow you to message Santa. It also tells us you are genuine and a fan of what we are doing. With he high volume of correspondence we have to have email verification to cut down spam traffic or silly submissions. We will use the email from time to time to let you know of any updates we think you'd be interested in related to Santa Radio and Christmas. Please do not submit your email if you don't want to be included in any correspondence. We do not sell your email to any 3rd party. Santa is not interested in doing that. He'd maybe from time to time like to keep you updated with new features on Santa Radio.

Google Chrome Not Playing?

Sadly Google Chrome, Chromium or Canary is currently not playing hundreds of online radio stations. Most online stations are not able to provide a 'secure stream'. The workaround for this is to click the padlock in the URL bar, click 'site settings' then scroll down to 'insecure content' and click ALLOW. Santa Radio will now play. Clicking 'allow' only allows our stream to play. This does not affect any other website and will remain blocked on every other website you visit. Chrome will remember this choice for Santa Radio only. Santa Radio as a website IS Secure, sadly it's the stream provided by Radio.co that we cannot obtain a secure stream. We apologise for this but a google search will reveal hundreds of other streams are not working either. The alternative is to download the SANTA RADIO APP and enjoy even easier.

Santa Radio App Permission Requests?

Thank you for downloading our apps. We hope you enjoy our radio station and service. Our apps will ask for certain permissions from you. The microphone usage allows you to record a message and send to Santa Radio for use on air. Access to camera roll and camera will allow the app to let you take a selfie and save to your device. We are not interested in anything on your phone so don't panic, we are not collecting anything from you. As long as you enjoy the app and tell your friends thats enough for us.

Santa's Little Helpers

To make Santa Radio stand out from the others we love the audio sent via the apps. You can record a short message and send to us here at Santa Radio. Due to the high volume of messages we receive, by recording and sending the audio you are allowing Santa Radio to use the audio on air and broadcast your message either on it's own or as part of the station imaging (jingles). You also agree to allow us to re use your audio else where at our discretion. We own the rights to the audio once submitted.

Mug Shots

We thank all the celebrities who have held our Santa Radio Mug for a picture. In the interests of transparency, 4 or 5 were photoshopped as they had been photographed with the OLD Santa Radio logo on. We have given a credit to all the celebs and a link to their Twitter as a thank you. It's Christmas and thank you again for adding to the fun.

Santa Messages

Messages sent to Santa via the apps arrive at Santa Radio HQ and a team of helpers reply to them. We see no other information about you or your device and usage. Just the message and the verified email address associated to it. We will use your email address as part of our email database. Details above. If you do not wish to be included on our Christmas database, please do not send a message to Santa through the apps or website.

Personalised Messages

Santa has recorded over 1000 names for you to download for free and share with your family and friends. These are not for re sale and the copyright remains with Santa Radio. You are welcome to share the message and free certificate on Social Media with a credit to Santa Radio. If you do submit a name, it may appear in the list but due to the high amount of requests there will be times not all names can be recorded. If you have a tricky pronunciation do let us know when submitting.

Christmas News

From time to time we will post Christmas blogs on the website. Any images used remain copyright of the owner and not Santa Radio. If you are a writer and also love Christmas, we'd love to add your blog and credit you accordingly.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls https://www.santaradio.co.uk (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

• Data Protection Act 1998
• Privacy and Electronic Communications Regulations 2003
• Privacy and Electronic Communications Regulations 2003 - The Guide

Updated 16th Oct 2018. Edited & customised by: Admin - Santa Radio